We support payments to most countries except those under sanctions (see this article).

Unfortunately, not at the moment. But we're looking to explore this in the future. Stay tuned!

We support bank transfers (international/domestic), Wise, Payoneer, GCash, and Revolut for non trading-related payments.

We support several currencies for payments. Feel free to check this article for the list of currencies you can receive your payment in.

Currently, we don’t support payments in cryptocurrency, but it’s something we’re looking into. You can find more information about our supported payment methods here.

We don't support self-sign-up for contractors or employees at the moment. You will need to be invited by the company to create an account with Plane.

Our sign-up option is only available for organizations. We don't currently support self sign-up for contractors or employees. To create an account with Plane, you must be invited by your organization.

Please reach out to your organization to follow up on the invitation email.

Please sign up for your Plane account using the link included in the invitation email. Please find more details here.

We don't require KYC documents for contractor onboardings.

Check out this article to get more information about setting up your payment method for the first time.

If you’ve completed all onboarding tasks and added a payment method correctly, you’re all set. If you're unsure, please contact Support for assistance.

If you have the same login details for multiple profiles:

If your payment has not been scheduled, please contact your admin/manager from your organization for an update.

Once your organization schedules your payment, you will receive an email notification with the details of your payment. You will be able to review and track your payment from the Payments > History tab to see the pay date.
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To avoid possible compliance issues, we recommend using bank accounts in your name.

Yes, you can split your payment between bank accounts that have been added to your Plane profile. Please contact Support with this request.

Please find details on payment statuses here.

The conversion rate will be available once your payment is paid. Please find more details here.

If you received a smaller amount than what was scheduled by your organization, it is typically due to a fee charged by one or more of the intermediary banks involved in processing your payment between our bank and your bank. You can find more information here.

Regrettably, we don’t offer the option to keep a balance on Plane. Payments are sent directly to the default bank account on the scheduled pay date.

Unfortunately, you can’t partially withdraw payments. As Plane is not a digital wallet, payments are sent directly to your default bank account in full.

If enabled by your organization, please go to Payments > Requests and then click the Request payment link on the top right. Enter the details of your payment request then submit. You can find a step-by-step guide here.

Currently, we don’t support payments in cryptocurrency. You can find more information about our supported payment methods here.

If you did not receive an email from Plane on how to proceed with your payment, please contact Support for assistance.

Please contact your manager/admin at your organization directly, as we don’t handle payment scheduling.

Please contact your manager/admin at your organization directly, as we don’t handle payment scheduling.

Please contact your manager/admin at your trading organization for details on your payment.
Please note that Plane is a separate platform, so, while the payment is showing as Approved or Paid in your trading dashboard, that does not mean it has been scheduled on Plane.

Once your organization schedules your payment, you will receive an email notification with the details of your payment. You will be able to review and track your payment from the Payments > History tab to see the Pay date.

First, check to see if you have multiple profiles. If you have a second profile connected to your account, you will see an arrow beside the company name on the top left of your profile beside the company name.

If you don't have multiple profiles, please contact your manager/admin at your organization for details about your next pay date. Unfortunately, we don't have control over when payments will be scheduled by your organization.

Please check out this article for guidance on what to do if you have not received your payment by your pay date.

Yes, as long as the payment has not been processed yet. Check out this article for more information.

Contractors can submit expenses for reimbursement by creating an expense report. Check out this article for more information.

Please see this article for more information about adding intermediary bank.

Yes! You can add as many bank accounts as you like in different currencies. Check out this article for the list of the currencies we support. Be sure to add the correct currency your bank account is able to support.

In most cases, we'll send payments to the default bank account. However, there are some exceptions. To understand when an account will be used, check out this article. You can also find more information on the right-hand side of the Bank accounts tab:

If your company has enabled the Compliance tab on your Plane account, they require that you complete your W-8/W-9 compliance form. Check out this article on how to fill out your form.

If you’re not a US citizen, you’ll need to complete the W8 form (see this article).

Your foreign tax ID is any government-issued ID that is used to file your taxes. e.g. SSN, TIN, SIN, etc. If you don't have that specific number, please use your driver's license, or passport number.

You will be able to download your contract after you and your organization sign it, by going to Documents > Contracts & Legal on their Plane account. Please note that not all organizations require a contract.

When you’re working as a contractor or vendor, you’ll be responsible for paying your taxes. Plane does not withhold taxes or provide tax/legal advice for contractors.

For assistance with this, please contact your local tax advisor or authority.

Plane generated contracts are not available for vendors. However, your organization may have created one for you on its end. Please reach out to your admin/manager at your organization for details on this.

Vendors don’t have the option to submit expense reports, only payment requests.

You can see our open roles and how to apply here. If you think any of the open roles might be a good fit for you, please get in touch. We’d love to hear from you!