You can cancel a payment that has been scheduled as long as it has not been processed yet. You can only cancel payment if charge is still processing or if payment is still in pending stage.
To cancel a scheduled payment:
Under the Payments menu, go to Charges tab.
Click on the charge in which the payment you'd like to cancel is included.
If the charge is still "Processing" and you'd like to cancel the whole charge, click "Cancel payments" button on the right side.
If you'd like to cancel one of the payments included in this charge, locate and click on the payment you'd like to cancel.
An alert will appear. Click "Yes, cancel payment" to confirm.
The steps above apply to both one-time payments and payroll.
Questions? We’re here to help! You can find more of our guides here, reach out to us at support@plane.com, or use Plane's in-app chat.