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How can I get a payment confirmation?
How can I get a payment confirmation?

Do I have access to MT103 details?

Updated over a week ago

You can now easily download a payment confirmation directly from your account on work.pilot.co. To do that:

  • Go to Payments tab and click on the payment you want to download a confirmation for. Note that you'd only be able to download a payment confirmation for completed payments. If your payment is still being processed, the payment confirmation is unavailable.

  • On the Payment details page, click the Download Confirmation button on the right side to download the payment confirmation of this particular transfer.

  • On this page, you will also have access to MT103 details. This is a standardized SWIFT payment message used specifically for international wire transfers. In case your bank has troubles locating the transfer, MT103 details should help them track it.

In case you can't see payment confirmation or MT103 details in your account, it means your transfer was processed locally. We don't provide payment confirmations of local transfers at the moment.

If you have any questions about your payment or payment confirmation reach out to support@plane.com.

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