When can I expect to get my next payment?
Payments are scheduled on a monthly (last working day of the month) or bi-monthly basis (Every 15th and Last day of the month), based on your location. You may reach out to Support to confirm which schedule you're on.
What currency will I be paid in?
You will be paid in the currency of the country you are located in. e.g. An employee located in Brazil will be paid in BRL.
How do I request an employment verification/job letter?
You may use your paystub; however, if the information provided on it is acceptable, please reach out to Support with this request.
Where can I find details about my health benefits?
Please reach out to Support for details of your health benefits.
How do I change my address?
Please reach out to Support with your new address and proof of address.
Proof of address include:
Rental/lease agreement
Mortgage statement
Bank statement
Utility bill
Any official document with the new address
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Questions? Please don't hesitate to reach out to us at support@plane.com or use the live chat option at work.plane.com