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Does Plane always send payments to the default bank account?

Learn how Plane determines which bank account receives your payments.

Updated over 2 weeks ago

You can add multiple bank accounts to your Plane profile, but only one account can be set as your default.

In most cases, payments are sent to your default bank account. However, if you have accounts in different currencies, Plane may route payments differently.

How Plane routes payments

If you have multiple bank accounts in different currencies, Plane will send the payment to the account that matches the payment currency, or to your default account automatically if none of the accounts match the payment currency.

Example

If you have:

  • A USD bank account

  • A local currency account

And your organization schedules a USD payment, Plane will send the payment to your USD account, even if your local currency account is set as your default.

The same rule applies to other currencies. For example:

  • EUR payment → EUR account

  • USD payment → USD account

When the default account is used

Your default account is used when the payment is scheduled in a currency for which you don’t have a matching bank account.

Example:

If you have:

  • A BRL account, or

  • A BRL account and a EUR account

And your organization schedules a USD payment, the payment will be sent to your default bank account.

Receiving payments in a different account

If you have both:

  • A USD account, and

  • A local currency account

and your organization schedules a USD payment, the payment will automatically be sent to the USD account.

If you prefer to receive the payment in your local currency account, you will need to disable the USD account before the payment is processed.

You can find the steps on how to disable your bank account here.

Managing your bank accounts

To understand how and when we'll use each of the bank accounts you've added, you should check the details to the right of each account in the Bank accounts tab.


Questions?

We’re here to help! You can find more of our guides here, or reach out to us at support@plane.com or use Plane's in-app chat.

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