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How can I get a receipt or confirmation for my payment?
How can I get a receipt or confirmation for my payment?

Do I have access to MT103 details?

Updated over 5 months ago

You can now easily download a payment receipt directly from your Plane profile. To do that:

  1. Go to the Payments tab and click on the payment you want to download the confirmation for.

    πŸ’‘ Please note: You're only able to download a payment confirmation for completed payments. If your payment is still being processed, the payment confirmation will be unavailable.

  2. On the Payment details page, click the "Download Receipt" button on the right side to download the payment confirmation.

  3. On this page, you will also have access to the MT103 details. This is a standardized SWIFT payment message used specifically for international wire transfers. In case your bank has trouble locating the transfer, MT103 details should help them track it.

πŸ’‘ Please note: If you don't see the payment confirmation or MT103 details for your payment, it means your transfer was processed locally. We don't provide payment receipts for local transfers.

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Questions? Please don't hesitate to reach out to us at support@plane.com or use the live chat option at work.plane.com

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