Your invoices are available under the Plan & Billing tab in your Plane account. These invoices include charges for Plane fees and EOR employee security deposits.

We bill customers monthly, with invoices generated on the 2nd or 3rd business day of each month for the previous month's usage. For example, invoices for June usage will be sent on the 2nd or 3rd business day of July.

After the invoice is sent to your email and available in your Plane account, we will charge your bank account on the same day.

For employee security deposits, the invoice will be sent to your email and available within 1-2 business days after you approve the deposit in Plane. The charge will be initiated on the same day.

We charge both Plane fees and security deposits directly to the bank account linked to Plane. You can manage this in the Bank accounts tab.

Can I use a credit card to pay for the invoice?

Currently, other payment methods like credit cards, checks, or wire transfers are not supported.

Are the contractor fees based on the payment date or the scheduled date?

You will be charged based on when the payment is actually made, not when it is scheduled.

What happens if the charge for my invoice fails?

Our team will reach out to inform you of the issue and the next steps to resolve it. Once the issue is fixed, we’ll attempt to retry the charge.

How can I check which contractors or employees are included in this month's invoice?

Your team's names aren't listed on the invoice, except for the security deposit invoice. But, you can easily see the list of payments or payroll sent for a specific month using our Reports feature.

Questions? We’re here to help! You can find more of our guides here, reach out to us at support@plane.com, or use Plane's in-app chat.

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